Tlentzource Healthcare Limited (“we,” “us,” or “our”) is committed to protecting the
privacy and security of your personal data. This Privacy Notice explains how we
collect, use, store, and protect your personal information when you interact with us
as an agency healthcare staffing provider.

1. Who We Are
Tlentzource Healthcare Limited provides temporary healthcare staffing solutions to
healthcare facilities, including HSE nursing homes and hospitals. We act as both a
data controller and a data processor, depending on the context of the personal data
processing.

2. What Information We Collect
We may collect, use, store, and transfer the following categories of personal data:
For Healthcare Staff:
● Identity Data: Name, date of birth, gender, photo ID, and PPS number.
● Contact Data: Address, email address, and phone number.
● Professional Data: CVs, qualifications, licenses, work history, and
references.
● Compliance Data: Garda vetting records, mandatory training certificates, and
proof of eligibility to work.
● Health Data: Medical certificates (where legally permitted and necessary).
● Payroll Data: Bank account details, tax information, and payment records.
For Clients:
● Identity and Contact Data: Name, position, email address, and phone
number of client representatives.
● Service Data: Details of staffing requests, feedback, and communications.
Website Visitors:
● Technical Data: IP address, browser type, and cookies.
● Usage Data: Information about how you use our website.

3. How We Use Your Information
We use your personal data for the following purposes:
For Healthcare Staff:
● Recruitment, placement, and matching to client staffing needs.
● Ensuring compliance with legal and regulatory requirements (e.g., Garda
vetting and HSE standards).
● Managing payroll, contracts, and employment relationships.
● Providing ongoing training and professional development.
For Clients:
● Communicating regarding staffing needs and fulfilling service agreements.
● Providing updates and reports related to staffing.
● Managing billing and service feedback.
For Website Visitors:
● Improving website functionality and user experience.
● Responding to inquiries submitted via our website.

4. Legal Basis for Processing
We process your personal data under the following legal bases:
● Contractual Necessity: To provide our staffing services to clients and
manage staff placements.
● Legal Obligation: To comply with employment, tax, and regulatory
requirements.
● Legitimate Interests: To manage our operations, improve services, and
maintain security.
● Consent: For specific purposes, such as marketing communications, where
consent is required.

5. Sharing Your Information
We may share your personal data with:
● Clients: For the purposes of matching staff to client requirements.
● Regulatory Authorities: To comply with legal obligations (e.g., Garda
vetting, tax authorities).
● Service Providers: Third parties providing payroll, IT, or training services
under strict confidentiality agreements.
● Legal Advisors: Where necessary for legal claims or compliance.
We do not sell or rent personal data to third parties.

6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above,
or as required by law. For example:
● Recruitment data: Retained for 12 months following the completion of the
recruitment process.
● Payroll records: Retained for 6 years to comply with tax laws.

7. Data Security
We implement robust technical and organizational measures to protect personal
data, including:
● Encryption and secure storage of electronic records.
● Restricted access to personal data based on roles and responsibilities.
● Regular security audits and staff training.

8. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
● Access: Request a copy of the personal data we hold about you.
● Correction: Request corrections to inaccurate or incomplete data.
● Erasure: Request deletion of your personal data, where applicable.
● Restriction: Request limitation of processing under certain circumstances.
● Portability: Request transfer of your personal data to another organization.
● Objection: Object to processing based on legitimate interests or for
marketing purposes.
● Withdraw Consent: Where processing is based on consent, you may
withdraw it at any time.
To exercise your rights, contact us using the details in Section 10.

9. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we
ensure appropriate safeguards are in place, such as standard contractual clauses, to
protect your information.

10. Contact Us
If you have questions or concerns about this Privacy Notice or wish to exercise your
data protection rights, please contact us:
Tlentzource Healthcare Limited
Address: Tlentzource Healthcare Limited
Suite 10969
5 Fitzwilliam Square
Dublin 2
D02R744
Email: info@tlentzource.ie
Phone:  (01) 234 3730

11. Updates to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our
practices or legal obligations. The latest version will always be available on our
website.

Last Updated: 16/12/2024